Our Policy

Terms and Conditions:

Welcome to The Sidechain! These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.

1. Order Processing: 1.1. Orders will be processed within 1-3 business days. 1.2. All orders are subject to availability. In the event that an item is unavailable, we will notify you and provide alternatives or a refund for the unavailable item.

2. Shipping: 2.1. We offer shipping within the specified regions/countries mentioned on our website. 2.2. Shipping fees and estimated delivery times will be displayed at checkout. 2.3. The Sidechain is not responsible for any customs duties, taxes, or additional fees that may be incurred during international shipping.

3. Delivery: 3.1. Orders will be delivered within 7 to 15 business days from the date of order processing, unless otherwise specified. 3.2. Delivery times may vary depending on your location and other factors beyond our control.

4. Refund and Return Policy: 4.1. Currently, The Sidechain does not provide refunds or accept returns for any items purchased on our website. 4.2. We take great care in ensuring the quality of our products and accurate descriptions. However, if you receive a damaged or defective item, please contact our customer support within 48 hours of receiving the item. We will review the case and provide a suitable solution, such as a replacement or store credit.

5. Product Information: 5.1. We make every effort to display accurate product images and descriptions on our website. However, slight variations in color or appearance may occur due to different monitor settings or manufacturing processes.

6. Intellectual Property: 6.1. All content on The Sidechain website, including images, logos, text, graphics, and software, is the property of The Sidechain or its licensors and is protected by copyright laws. 6.2. You are prohibited from using, reproducing, modifying, distributing, or transmitting any content from our website without prior written consent.

7. Governing Law: 7.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Country/State]. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Country/State].

By using The Sidechain website, you agree to comply with these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice. Please review the terms and conditions periodically for any changes. If you have any questions or concerns, please contact our customer support.